Shipping and Returns
How long does my order take to ship?
We work on an ‘on-demand” basis. This helps us continue our efforts to be as eco-friendly as possible and minimize waste. That said, production can take up to 2 weeks to ship out. Shipping then takes about a week but usually sooner if stock allows for fulfillment.
Do you offer international shipping?
For the time being, we only ship to the USA, Mexico, and Canada.
What is your return policy?
Due to some products being in a glass shell, we only accept returns for the non-glass shells to avoid damage. Although we are specific about returns, you are always welcome to reach out about a refund or replacement if there was a problem with your order or product damage.
Do you recycle?
Short Answer: Yes!
Long Answer:
First, you are welcome and encouraged to keep all shells and vessels to reuse and repurpose.
Second, we only recycle and reuse non-glass shells to prevent any sort of product damage. All returns of shells are free to you and you will receive credit on your next purchase.
(all shells are then inspected and tested before repurposing)
Third, we offer refill options on the wax melt jars and car scented oils. Just reach out!
